Support

To create an account, visit our homepage and click the «Register» or «Sign Up» button in the top right corner. You’ll need to provide a valid email address, create a secure password, and complete a brief verification process. Make sure to use accurate information as this may be needed for identity verification when processing withdrawals. Once registered, you’ll receive a confirmation email with a link to activate your account.

If you’ve forgotten your password, click on the «Forgot Password» link on the login page. Enter the email address associated with your account, and we’ll send you a password reset link. Follow the instructions in the email to create a new password. For security reasons, reset links expire after 24 hours. If you don’t receive the email, check your spam folder or contact our support team.

To update your account information, log in and navigate to the «Account Settings» or «Profile» section. Here you can modify your personal details, contact information, and communication preferences. Some information may require additional verification after changes are made. For security reasons, certain details like your date of birth cannot be changed once verified.

Accounts may be temporarily locked due to multiple failed login attempts, suspicious activity, terms of service violations, or verification requirements. If your account has been locked, you’ll receive an email explaining the reason and steps needed to restore access. For security-related locks, simply follow the account recovery process. For compliance issues, you’ll need to contact our support team directly.

We accept a variety of payment methods including credit/debit cards (Visa, Mastercard), e-wallets (PayPal, Skrill, Neteller), bank transfers, and select cryptocurrencies (Bitcoin, Ethereum, USDT). Available payment options may vary based on your location. All methods are displayed in the Cashier section after logging in, along with any applicable processing times and fees.

The minimum deposit amount varies by payment method: ₹500 for cards and e-wallets, ₹1,000 for bank transfers, and approximately ₹500 equivalent for cryptocurrencies (subject to current exchange rates). Promotional offers may occasionally have different minimum deposit requirements, which will be clearly stated in the terms and conditions.

Deposits may be declined for several reasons including insufficient funds, card restrictions for gaming transactions, incorrect card details, security flags, or verification requirements. If your deposit was declined, first verify all payment information was entered correctly. If the issue persists, contact your payment provider to ensure they allow transactions with gaming sites. If these steps don’t resolve the issue, our support team can provide further assistance.

Most deposit methods process instantly, with funds appearing in your account immediately after confirmation. Bank transfers typically take 1-3 business days, while cryptocurrency deposits require blockchain confirmations (usually 10-30 minutes depending on network conditions). If your deposit hasn’t appeared after the expected timeframe, please contact our support team with your transaction details.

To withdraw funds, log in and navigate to the Cashier section, then select «Withdrawal.» Choose your preferred withdrawal method, enter the amount you wish to withdraw, and provide any required payment details. Withdrawals are typically processed using the same method used for deposits when possible. First-time withdrawals require identity verification in compliance with regulatory requirements.

The minimum withdrawal amount is ₹1,000 for most payment methods. Cryptocurrency withdrawals have varying minimums based on current network fees. Withdrawals below these minimums cannot be processed due to transaction cost constraints. Specific minimum amounts for all available withdrawal methods are displayed in the Withdrawal section of your account.

Withdrawal processing times vary by method: e-wallets typically process within 24 hours, card withdrawals take 3-5 business days, bank transfers require 3-7 business days, and cryptocurrencies process within 1-24 hours after approval. Additional time may be required for first-time withdrawals or transactions requiring enhanced verification. The status of your withdrawal can be tracked in the «Transaction History» section of your account.

Withdrawals requiring verification are part of our standard security and regulatory compliance procedures. This typically occurs for first-time withdrawals, large amounts, or when account information changes. To complete verification, you’ll need to provide identification documents (like a passport or national ID) and proof of address (utility bill or bank statement). Our verification team processes these documents within 24-48 hours.

If a game isn’t loading correctly, try these troubleshooting steps: clear your browser cache and cookies, refresh the page, try a different browser, ensure your internet connection is stable, and disable any ad-blockers or VPNs that might interfere with the connection. If you’re using a mobile device, check that you have sufficient storage space and that your operating system is up to date. If problems persist, note the device, browser, and game you’re trying to access, and contact support with these details.

To report technical issues, contact our support team with as much detail as possible, including: steps to reproduce the issue, screenshots or screen recordings if available, device and browser information, the specific game or site area affected, and the time when the issue occurred. Our technical team reviews all reports and prioritizes fixes based on impact and frequency. Critical issues affecting account security or financial transactions receive immediate attention.

Website performance can be affected by several factors including your internet connection speed, device capabilities, browser configuration, and current site traffic. To improve performance, try closing other applications and browser tabs, clearing your cache, using a wired connection instead of Wi-Fi when possible, and ensuring your device meets our minimum system requirements. If you experience persistent performance issues at specific times, please report this to our support team.

Yes, we offer dedicated mobile applications for both Android and iOS devices. Our Android app can be downloaded directly from our website, while the iOS app is available on the App Store. Both apps offer the full functionality of the website with an interface optimized for touch screens and mobile use. If you prefer not to download an app, our website is fully mobile-responsive and can be accessed through any mobile browser.

Aviator is a multiplayer crash game featuring an airplane that flies with an increasing multiplier. Players place bets before each round and must cash out before the plane flies away (crashes). The longer you wait, the higher the potential multiplier, but if you wait too long and the plane crashes before you cash out, you lose your bet. The game uses a provably fair algorithm to ensure completely random and verifiable outcomes for each round.

Yes, most of our games offer a demo or practice mode that allows you to play with virtual funds. This is an excellent way to understand game mechanics, test strategies, and get comfortable with the interface before placing real money bets. To access demo mode, simply hover over a game and select the «Play for Fun» or «Demo» option. Note that any winnings in demo mode are virtual and cannot be withdrawn.

Return to Player (RTP) is the theoretical percentage of all wagered money that a game will pay back to players over time. For example, a game with 96% RTP should return ₹96 for every ₹100 wagered over a large number of plays. This is a statistical average calculated over millions of rounds, not a guarantee for individual sessions. Higher RTP games generally provide longer gameplay for your budget, while lower RTP games might offer larger potential payouts but less frequent wins.

Human brains are naturally inclined to seek patterns, even in completely random sequences. The outcomes in our games are determined by certified random number generators and are completely independent from one another. What might appear as patterns are actually random clusters that occur naturally in any truly random system – this is known as the «clustering illusion» in probability theory. Each round is a fresh, independent event with no memory of or influence from previous results.

To claim your welcome bonus, register a new account and make a qualifying first deposit. Some bonuses are applied automatically, while others require entering a specific bonus code during the deposit process. Be sure to read the terms and conditions of the welcome offer before depositing to ensure you meet all requirements. If you encounter any issues claiming your welcome bonus, contact support within 24 hours of your qualifying deposit.

Wagering requirements (also called playthrough requirements) specify how many times you must bet the bonus amount (and sometimes the deposit amount) before you can withdraw associated winnings. For example, a ₹1,000 bonus with a 30x wagering requirement means you need to place bets totaling ₹30,000 before bonus winnings become withdrawable. Different games contribute different percentages toward these requirements – this information is detailed in our bonus terms and conditions.

Bonuses may not be credited if certain conditions weren’t met, such as: using an incorrect or expired bonus code, not meeting the minimum deposit requirement, having another active bonus (many promotions cannot be combined), or being ineligible due to country restrictions or previous bonus usage. If you believe you’ve met all requirements but didn’t receive your bonus, contact support within 24 hours of the qualifying action with your account details and the specific promotion you were attempting to claim.

Yes, active bonuses can be canceled through your account’s «Bonus» section, but please note that this will typically result in forfeiting the bonus amount and any winnings associated with it. Some promotions may have different cancellation policies, which will be specified in their terms and conditions. If you wish to cancel a bonus but cannot find the option in your account, please contact our support team for assistance.

To set deposit limits, log in and navigate to the «Responsible Gaming» section under your account settings. Here you can establish daily, weekly, or monthly deposit limits that prevent you from depositing more than your specified amount within the chosen timeframe. Limit decreases take effect immediately, while increases require a 24-hour cooling-off period. These tools help you maintain control over your gaming budget and play responsibly.

We offer several responsible gaming tools to help you manage your play. For short breaks, you can use the «Time Out» feature to temporarily suspend your account for 24 hours to 6 weeks. For longer periods, our «Self-Exclusion» option allows you to block access to your account for 6 months to 5 years. To activate either option, visit the «Responsible Gaming» section of your account settings or contact our support team who can immediately apply these restrictions at your request.

Your complete gaming history is available in the «Account History» or «Transaction History» section after logging in. This includes detailed records of all bets placed, game outcomes, deposits, withdrawals, and bonus transactions. You can filter this information by date range, transaction type, or game category, and export the data for your personal records. Reviewing your history regularly is an important part of responsible gaming, helping you stay aware of your playing patterns and expenditure.

We’re committed to promoting responsible gaming and offer various resources including self-assessment tools, information about recognizing problematic behavior, and links to professional support organizations. If you’re concerned about your gaming habits, we encourage you to utilize our responsible gaming features, speak with our specially trained support staff, or contact organizations such as GamCare, Gambling Therapy, or local support services specific to your region. These resources are available through the «Responsible Gaming» section of our website.